Version 1.0 · Updated 17 October 2026
StageSub AB (organisation number 559541-2569, Ymsenvägen 8, 120 38 Årsta, Sweden) is the data controller for your portal account. This policy covers the musician portal and the StageSub app. Questions about your data: support@stagesub.com.
Each orchestra owns and is responsible for its own roster — the record it keeps about you as one of its musicians (name, contact details, booking history). StageSub processes that data on the orchestra’s behalf. Your portal account is a separate layer that you control and that links to those orchestra records.
To run the portal we process your account details — your name, the email addresses you verify, and anything you choose to add to your profile (such as instruments, occupation, a short bio, a CV, a video, or documents you upload). We use this to show your engagements, to connect your account to the orchestras that already have you in their roster, and to operate the features you use.
You sign in with a one-time code sent to your email address, or with Sign in with Apple. If you use Apple, Apple gives us the email address on your Apple ID — or a private relay address if you choose to hide it — and, the first time, your name if you share it. We store the email address; your name is stored only when Apple passes it on to our sign-in provider. We never see your Apple password.
With your device’s permission we may send you notifications and emails about requests, offers and reminders relevant to your bookings. You control these in your device settings and your profile.
To deliver notifications we store, for each device you allow, a notification address, the language you chose, the app or browser it came from, and when it was last used, so the message reaches the right device in your language. Notifications are delivered through your device’s or browser’s notification service — for iPhone and iPad, that is Apple.
If an orchestra you are not yet linked to uses the discovery feature, its administrators may find your profile to consider you for work. They see what you fill in on your profile, the documents you upload and your email address — and your phone number if you have added one — so that they can reach you. You can turn discovery off at any time in your profile.
We share your data only where needed to run the service: with the orchestras you are linked to or that you engage with, and with the technical providers that host StageSub and deliver its emails, text messages and notifications on our behalf. We do not sell your personal data.
To find and fix problems we use an error-monitoring service. When something goes wrong it records technical details about the error, including the page address and details of the request. It may also record a replay — with all text masked and all images and media blocked — of about one in ten sessions, and always of a session in which an error occurs. We also count visits and measure page speed with a statistics service that, according to its provider, does not use cookies.
The portal uses only the cookies it needs: the ones that keep you signed in, and one that remembers the language you chose. We do not use advertising or tracking cookies.
You can delete your portal account at any time from your profile. When you do, your portal profile and its personal data are removed and the login is deleted — unless the same login is also an orchestra administrator account, in which case only the portal part is removed. The orchestras you worked with keep their own roster records — that data belongs to them, not to the portal. Some delivery and audit logs are kept in anonymised form for statistics and are automatically scrubbed of personal data over time. The record that you accepted the terms (version, time, IP address and browser) is kept as proof of consent.
You have the right to access, correct and delete your personal data, to object to or restrict certain processing, and to withdraw consent. You can delete your account on your profile page. For a copy of your data, or to exercise any other right, email us at support@stagesub.com from the address you sign in with. When you create an account we record that you accepted the terms, together with the date, version, IP address and browser, so both you and we have proof of consent. If you are unhappy with how we handle your data, you can complain to the Swedish Authority for Privacy Protection (IMY).
We may update this policy as the portal evolves. When we make a material change we will update the version and date shown above. The terms of use describe the rules for using the portal.